Privacy
Last updated October 23, 2026
Short version: we collect what we need to run your conversations and keep your minutes, we don't keep recordings of your voice, and we don't sell your data or show ads.
What we collect
- Your email, if you save your progress or sign in, to keep your balance.
- A random ID, kept in a cookie, that holds your free trial before you add an email.
- Your voice, streamed live so the AI can hear and answer you. We don't save audio recordings, and our voice provider is set not to save them either.
- Conversation transcripts. Our voice provider keeps text transcripts for up to 30 days to run and secure the service, then deletes them. We don't store transcripts ourselves.
- Your plan card. At the end of a call, the conversation text is sent to Anthropic to write your plan and pick recommendations. We save the card (plan, to-dos, picks) to your account, not the conversation.
- Usage records: minutes used, purchases, and timestamps.
- Technical data: IP address and approximate country, used for security, rate limits, and showing support lines for your country.
Payments go directly to Stripe. We never see your full card number.
Who processes it
We use a few providers to run Intent. They handle your data only to provide their service to us:
- ElevenLabs: speech recognition, the AI conversation, and the coach's voice. The AI model behind the conversation is provided through ElevenLabs.
- Cloudflare: hosting, security, and bot protection.
- Anthropic: writes your plan card from the conversation text.
- Stripe: payments.
- Resend: sign-in emails.
Safety
If something you say suggests you may be in danger, the app automatically shows crisis-support lines. This happens on the fly. We don't keep a record of what was said.
Cookies
We use a single cookie to keep you signed in, or to hold your free trial before you add an email. No ad or tracking cookies. Cloudflare's bot check may set its own security cookie.
How long we keep it
We keep your account and balance until you ask us to delete them. If you delete your account, we keep a minimal record that the free trial was used, so it can't be claimed again. Payment records are kept as tax law requires.
Your choices
Email support@liveintent.app from your account's address to see, export, or delete your data. Depending on where you live (for example California or the EU), you may have additional rights, and we'll honor them.
Age
Intent is only for people 18 and older.
Changes
If this policy changes, we'll update the date above.